Appointment Scheduling and Cancellation Policies

Our services are provided by appointment in person at our office location, or by teletherapy video or phone sessions on our secure platform.  Appointments may be made over the phone or via text or email.  Appointments are scheduled on the hour for 45 minutes in duration. Time is taken at the end of your 45 minute session for required documentation to be completed.

 
We ask that 24 hours’ notice be given for all appointment cancellations.  If an appointment is missed without sufficient notice of cancellation you may be charged the full fee for that missed session.  Exceptions may be made at our discretion in the event of illness or an emergency.

  

Fees and Payment Policy (for Therapy Patients)  
We are committed to providing you with the best possible care.  The fee for the initial consultation is $150.00. Subsequent sessions are 45 minutes in duration for which the fee is $125. We currently accept Aetna, BlueCross/BlueShield, Cigna, and have other insurance applications pending (please check with office for status). For those clients with insurance plans not currently being accepted, your receipt will have the necessary diagnostic information to allow you to file insurance claims on your own behalf but full payment is expected at the time of service. Co-pays or fees for clients paying cash are due at the end of the session and can be paid by cash, check, and all major credit, debit, FSA, and HSA cards.  Our policy on return checks includes an additional $25.00 office charge to be paid before your next appointment by cash or credit card.  Any accounts 90 days past due will be assessed 1.5% interest per month and clients will be responsible for additional collection costs. Any requests for professional letter, court testimony, case consultation, affidavits will be billed at $150 per hour.

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